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User Roles & Permissions

Tapboard uses role-based access control to manage what each user in your organization can do. Each user is assigned a single role that determines their permissions.


Available Roles

RoleDescription
OwnerFull access to everything, including billing and subscription management. There is one owner per organization.
AdminFull administrative access to all features except billing management.
ManagerCan create and edit all content — menus, screens, devices, ads, and media.
EditorCan edit existing content but may have restrictions on creating or deleting resources.
ViewerRead-only access. Can view all content but cannot make changes.

Role Capabilities

CapabilityOwnerAdminManagerEditorViewer
View dashboard and contentYesYesYesYesYes
Create/edit menu itemsYesYesYesYesNo
Create/edit menu boardsYesYesYesYesNo
Create/edit screensYesYesYesNoNo
Publish screensYesYesYesNoNo
Pair/manage devicesYesYesYesNoNo
Create/edit ads and playlistsYesYesYesYesNo
Manage locationsYesYesYesNoNo
Upload/delete mediaYesYesYesYesNo
Connect/disconnect integrationsYesYesNoNoNo
Manage users and rolesYesYesNoNoNo
Manage billing and subscriptionYesNoNoNoNo

The Owner Role

  • Each organization has exactly one owner — the person who created the account.
  • Only the owner can manage billing, subscriptions, and payment methods.
  • The owner role cannot be transferred through the UI. Contact support if you need to change the account owner.

Tips

  • Use the least privilege needed. Give users only the access they require. A staff member who only needs to update menu prices should be an Editor, not an Admin.
  • Admins for trusted managers. The Admin role is powerful — it can manage integrations, users, and all content. Reserve it for trusted team members.
  • Viewers for stakeholders. Use the Viewer role for people who need to see what's on the displays but shouldn't make changes (e.g., business partners, investors).