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User Roles & Permissions
Tapboard uses role-based access control to manage what each user in your organization can do. Each user is assigned a single role that determines their permissions.
Available Roles
| Role | Description |
|---|---|
| Owner | Full access to everything, including billing and subscription management. There is one owner per organization. |
| Admin | Full administrative access to all features except billing management. |
| Manager | Can create and edit all content — menus, screens, devices, ads, and media. |
| Editor | Can edit existing content but may have restrictions on creating or deleting resources. |
| Viewer | Read-only access. Can view all content but cannot make changes. |
Role Capabilities
| Capability | Owner | Admin | Manager | Editor | Viewer |
|---|---|---|---|---|---|
| View dashboard and content | Yes | Yes | Yes | Yes | Yes |
| Create/edit menu items | Yes | Yes | Yes | Yes | No |
| Create/edit menu boards | Yes | Yes | Yes | Yes | No |
| Create/edit screens | Yes | Yes | Yes | No | No |
| Publish screens | Yes | Yes | Yes | No | No |
| Pair/manage devices | Yes | Yes | Yes | No | No |
| Create/edit ads and playlists | Yes | Yes | Yes | Yes | No |
| Manage locations | Yes | Yes | Yes | No | No |
| Upload/delete media | Yes | Yes | Yes | Yes | No |
| Connect/disconnect integrations | Yes | Yes | No | No | No |
| Manage users and roles | Yes | Yes | No | No | No |
| Manage billing and subscription | Yes | No | No | No | No |
The Owner Role
- Each organization has exactly one owner — the person who created the account.
- Only the owner can manage billing, subscriptions, and payment methods.
- The owner role cannot be transferred through the UI. Contact support if you need to change the account owner.
Tips
- Use the least privilege needed. Give users only the access they require. A staff member who only needs to update menu prices should be an Editor, not an Admin.
- Admins for trusted managers. The Admin role is powerful — it can manage integrations, users, and all content. Reserve it for trusted team members.
- Viewers for stakeholders. Use the Viewer role for people who need to see what's on the displays but shouldn't make changes (e.g., business partners, investors).